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Phoenix Office 2415 E Camelback Rd, Suite 700, Phoenix, AZ 85016
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Customer Service

Accepted Payment Methods

Last updated: 2026 6 min read Applies to all VividCarat orders worldwide
Wire Transfer
Primary method for international orders
Secure & Encrypted
All transactions protected end-to-end
Payment Before Ship
Full payment confirmed before dispatch
Buyer Protection
14-day refund guarantee on all orders

Payment Options

Accepted Payment Methods

We accept a variety of secure payment methods for your convenience. All transactions are processed with full encryption and buyer protection.

Wire Transfer (SWIFT)

Our preferred method for international orders. Wire transfers offer the highest security for large transactions and are available worldwide. We provide full banking details upon order confirmation.

Recommended for orders over $1,000. Wire transfers avoid card processing fees and provide the cleanest transaction record for both parties.

Credit & Debit Cards

We accept Visa, Mastercard, and American Express through our secure payment gateway. Card payments are processed with 3D Secure authentication for your protection.

Please note that card payments may incur a processing fee of 2–3% depending on your card issuer and country of issue.

PayPal

PayPal is available for buyers who prefer an additional layer of buyer protection. PayPal's dispute resolution process provides an extra safety net for international transactions.

Cryptocurrency

We accept Bitcoin (BTC) and USDT for buyers who prefer digital currency transactions. Cryptocurrency payments are final and non-reversible — please verify all details before sending.

Payment Timing

Full payment must be confirmed before we dispatch any order. For wire transfers, this means funds must be received and cleared in our account. For card payments, authorization must be confirmed.

For custom orders, we may require a 50% deposit to begin work, with the remaining balance due before shipping.

Security & Privacy

Transaction Security

All payment data is encrypted using industry-standard SSL/TLS protocols. We do not store credit card numbers on our servers. Each transaction is processed through PCI-DSS compliant systems.

Currency

All prices are quoted in US Dollars (USD). If paying in another currency, your bank or payment provider will apply their prevailing exchange rate at the time of transaction.

We recommend confirming the exact USD amount with us before initiating any foreign currency payment to avoid discrepancies.

Questions About Payment

If you have any questions about payment methods or need assistance with a transaction, please contact us directly. We're happy to discuss the best payment option for your specific purchase.